KPS Transport Inc MC 657827

We booked a load with KPS Transport Inc, MC# 657827, going from Jonesboro, AR going to Breinigsville, PA. The shipment was supposed to be picked up on Tursday, 7-22-10.  We told the dispatch to have the driver call us for dispatch. Apparently the dispatch called us from a cell phone, pretending to be the driver.  4 hours after we had dispatched them, they showed up a couple minutes before the shipper was going to close.

The shipper loaded them, Friday (the shipper is closed on Fridays) the driver called and left a message saying he wasnt going to deliver the load because his company wasnt going to pay him to deliver it.

Monday morning our customer notified us of the phone call.  We played dumb and called the trucking company and asked what time the load was going to deliver. They told us that the truck had broke down in VA, blown engine, the whole works.

We then notified them of the call we had received from our customer where the driver wasnt going to deliver the load.  From that point the dispatch blew up. Said everyone was lying.

Noon, they still had no idea where our load was.  2pm, still had no idea where the load was. 4pm, said our load is in southern Atlanta.(keep in mind the load was going from AR to PA)

Tuesday rolls around, they wouldnt tell us where the load was. Finally told us it was at a Pilot and they would meet someone over there. We sent someone over (the Georgia Bureau of Investigation) to meet them at the truck stop. We called them from the Pilot, they then told us the trailer was located somewhere else.  We again went to where they told us to go to. The trailer was there and GBI confiscated the trailer from them.

DO NOT LOAD THIS CARRIER.  We got nothing but lies and massive amounts of problems and had to spend extra money to actually get our shipment back, in addition to losing a customer.