Transcontinental Logistics LLC MC 731932 (one for the record books)
Who is this report on?: Report on Carrier
Type of Report?: Bad
MC, MX, or FF Number of company you are reporting: 731932
Name of company you are reporting: Transcontinental Logistics LLC
Fax Number of company you are reporting: 800-545-7028
Details of the event: We booked a load with “Curtis” at Transcontinental Logistics LLC to pick up on 5/27/11 and deliver to Newburgh, NY on 5/31/11. On 5/31/11 were informed by “Anna” that the load would be delivered on 6/1/11. On 6/1/11 we were informed by “Curtis” that the load would be delivered on 6/2/11. We were unable to reach anybody at Transcontinental Logistics on 6/2/11 to confirm that the load had delivered. On the afternoon of Friday, 6/3/11, we were informed by “Elliot” that there were 8 skids refused at delivery and that we were now responsible for additional charges of $450 for Reconsignment, $200 to offload the 8 pallets, $200 to reload the 8 pallets and $200 per day storage for the 8 pallets. “Elliot” refused to provide pictures of the freight or to allow us to send another carrier to his dock to pick up the freight. Nebraska foundation repair . On Monday, 6/6/11 we were forced to pay $2500 via Comcheck in order to get the refused freight returned to the shipper in the Rochester, NY area. Freight was supposed to be returned to the shipper on Tuesday, 6/7/11 at 2:30 PM. We checked with “Julian” on the morning of 6/7/11 and were informed that the freight was out for delivery. At 2:30 PM, we were informed by the shipper that their freight had not been returned. We immediately had our attorneys contact Transcontinental since they had broken the agreement that we were forced to agree to since they had received the funds that they unjustly demanded, yet had not returned the freight, which they had guaranteed to do in writing. After giving our attorneys the run around, we were informed that the freight would be returned on Wednesday, 6/8/11, so we made an appointment for 2:30 PM. monavie . Eric Mello . We spoke to Anna on the morning of 6/8/11 and were informed that the freight was on schedule to returned at 2:30 PM. At 2:30 PM, we received a call from the shipper informing us that the appointment to re-deliver the freight had been missed again. We called Anna at Transcontinental to inform her that she had 5 minutes to tell us where the freight was before we reported it stolen and she said that she would get back to us. The next phone call was from a different carrier telling us that Transcontinental told them to call us right away. Upon review, we discovered that Transcontinental co-brokered our freight to this carrier who finally returned it to the shipper on the evening of 6/8/11. It is important to note that MC 731932 does not have broker authority. Upon review and investigation today, we were able to contact an ex-employee who informed us that “Elliot” is an alias for William Rosenthal and that he uses aliases all of the time, and that he is the same William Rosenthal who owned and operated Causeway Warehouse and Distribution (MC 200213). There are numerous reported offenses by Causeway of using aliases, holding freight hostage and not paying their drivers and/or employees. We were also informed that William Rosenthal has used the following aliases in the past: Bill Rossi, Nick Defonte, Dave Garrett and Jerry Rose.
We experienced the following on this shipment::
Unauthorized Re-Brokering of Shipment
Held Load Hostage
In Transit Agreement Modification (Our Broker-Carrier Contract outlines specific refused freight procedures which were not followed) Persistent False Information Repeated Pickup and Delivery Service Failures Unethical or Deceptive Business Practices
Your Company: Fetch Logistics Inc
Your MC/MX/FF number: 318283
Your contact email: gzoldos@fetchlogistics.com
